Privacy Policy

Last updated: January 2025

Welcome to Hirafi. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

1. Information We Collect

When using the Hirafi app, we may collect the following information:

• Name, phone number, and email address upon registration
• Craftsman profile information (trade, city, experience, pricing)
• Messages exchanged within the app
• Ratings and reviews
• Usage data and in-app search history

2. How We Use Your Information

• Operating the app and providing our services
• Connecting users with suitable craftsmen
• Communicating with you about your requests and inquiries
• Improving the app and developing new features
• Ensuring platform safety and preventing fraud

3. Information Sharing

We do not sell your personal information to any third party. We may share your information only in the following cases:

• With craftsmen you choose to contact (name and phone number)
• When legally required or by court order
• To protect the rights and safety of app users

4. Data Protection

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Data is stored on secure servers.

5. National ID Number

We collect the national ID number of craftsmen for verification and authentication purposes only. This information is strictly confidential and will not be displayed to regular users or shared with any third party.

6. Your Rights

• Access your personal data stored with us
• Correct any inaccurate information
• Request deletion of your account and data
• Object to the processing of your data

7. Children's Data

The Hirafi app is not intended for persons under the age of 18. We do not knowingly collect any personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or by email.